Cash flow management specialists Octempo RM has embarked on a crusade to help road haulage firms by rolling out their international credit control service.
The Warrington-based company has won contracts with a number of courier, shipping and air freight companies this year, and believes the ability to collect payments in up to 27 languages is a major factor.
Operating in the client’s name, Octempo RM uses foreign nationals to communicate more effectively when sending out invoices, making follow-up calls and taking payments from overseas companies.
Understanding the language, and more importantly the business culture, is crucial to building a good relationship with a foreign client, and could make the difference between being paid promptly or late, or even being paid at all.
Managing Director Julian Llewellyn said: “Cash flow is a major headache for road haulage firms, particularly when dealing with companies from overseas.
The Warrington-based company has won contracts with a number of courier, shipping and air freight companies this year, and believes the ability to collect payments in up to 27 languages is a major factor.
Operating in the client’s name, Octempo RM uses foreign nationals to communicate more effectively when sending out invoices, making follow-up calls and taking payments from overseas companies.
Understanding the language, and more importantly the business culture, is crucial to building a good relationship with a foreign client, and could make the difference between being paid promptly or late, or even being paid at all.
Managing Director Julian Llewellyn said: “Cash flow is a major headache for road haulage firms, particularly when dealing with companies from overseas.